What is Mixdesk?
Mixdesk is a customer communication platform for support and sales teams. It brings conversations from connected messaging accounts, website chat, and email into a shared inbox. Teams can configure AI Agents with business knowledge and hand conversations to human teammates when needed. A free inbox plan is available; AI capabilities require eligible paid plans. Current pricing: https://mixdesk.com/pricing.
Key Features
- Shared customer inbox
- Configurable AI Agents
- Business knowledge
- Human handoff
- Team collaboration